[rimprona] rimpro problem

[Marga Gerards]

Dear RIMpro user,

 
On the morning of April 19, and this morning May 10 we had problems with the Java server that is hosting the RIMpro service. This caused the RIMpro Cloud service to be slow or down for three hours. We apologize for this inconvenience.

 
To solve the problem we have to install a new server version and adapt RIMpro to this new platform. This is a complex and tricky operation that we don’t like to do in the middle of the season. We plan to do this migration during summer.

 
For now, we will just restart the system when the problem occurs again.

 
With kind regards,

Marc

 
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